Booking Your Appointment –
We prefer that all appointments get booked through our online booking site, Massage Book. Please click the button below to do that. You will then select your session type, session length, and therapist, based on availability. Any client may pre-pay for their massage when they book through Massage Book. Note that first time clients will get their massage at our member rate. The discount will be given during checkout after your appointment.
Be sure to include your email address so that you receive the health intake forms and appointment reminders. Intake forms will only need to be filled out once. Appointment reminders can also be texted to you if you provide your phone number.
If you cannot book online, please call or text 419-259-2987 to schedule your appointment.
Day of Your Appointment –
On the day of your appointment please make sure that you have filled out your intake form that was sent to your email address. Because we book appointments on the hour or the half hour, arriving more than 5 minutes early is not recommended. If you did not pre-pay for your massage through Massage Book, please be sure to bring a credit or debit card. We are a credit card only clinic. We do not keep cash at the office. We do accept your FSA or HSA debit card as well.
Parking downtown can be tricky. Street parking is the easiest and most affordable way to park at. You can pay with coins, credit card, or with the Parkmobile app depending on the meter. Suggested street parking is outlined in green on the map below. Note that during the hours of 11am and 2pm, street parking is free. Parking after 5pm and all day Saturday, Sunday and holidays is also free. Surface lots are also shown on the map.
Your Session –
All massages are performed by therapists licensed by the State of Ohio Medical Board. Your massage will take place in a private room. Your therapist will give you time to prepare for your massage. You will be asked to undress down to your comfort level. You may keep undergarments on if you choose. During the massage, only the body part being worked on is exposed. If at any time you would like a change in pressure, a change in table temperature, or have another concern, please tell your therapist.
The length of your session is dependent on a variety of factors. Each session consists of 10 minutes for consultation, client undress, and client redress. You should expect to have the rest of the time dedicated to massage and bodywork. In the event of late arrivals, regardless of reason, the hands-on time of your session may be further reduced. Because we book appointments on the hour or the half hour, we must maintain punctual appointments.
If You Cannot Keep Your Appointment –
Please cancel your appointment 24 hours in advance. You can cancel through Massage Book, the email reminder you received, or by calling or texting 419-259-2987.
We have a strict cancellation policy that is as follows:
- No Call/No Show – 100% Charge
- Same Day Cancel – 50% Charge
- Day Before or Reschedule – 0% Charge